DESCRIPTION

Incumbent manages the overall operations of the UC Health Milk Bank including overseeing the donor testing and approval processes, business development and sales, pasteurization of milk and following all FDA guidelines, billing and collections, product shipping.

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.

KEY RESPONSIBILITIES

• Manages the operations and clinical safety systems to assure quality care, patient safety, standard work and compliance with internal policy, external regulations, and accepted practices across the continuum of care. Allocates environmental, technical, and staffing resources. May also manage the fiscal and administrative operations.

• Represents assigned clinics or centers on task forces or committees. Participates to develop new programs, review technology improvements, design quality improvement, and patient safety initiatives, etc.

• Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes.

• Manages operations and clinical safety in a cost-effective manner, consistent with the financial goals of the organization. Plans and is accountable for the annual operative and capital budget for areas of responsibility.

• Responsible for employee recruitment, performance evaluation, progressive discipline and staff development. Develops a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and the timely achievement of objectives. Evaluates and documents core competencies in nursing to ensure safe donor approval and key clinical care and safety considerations.

• Works collaboratively with Labor Relations on bargaining unit issues and contract negotiations at the local level. Facilitates and oversees resolution of human resources, labor relations, and employee safety and risk management issues.

• Keeps abreast of and implements new or changing milk banking standards of practice, scope of practice, competency development and assessment, policies and procedures, and new programs. Collaborates with physicians and develops proposals for improvements to clinic services, policies, or procedures.

• Collaborates and provides input, on marketing, facilities, and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery in accordance with best practices.

• Collaborates with an interdisciplinary team of health care clinicians in efforts to develop healthcare policies, practice standards, and improve services.

• Monitors expenditures and the annual budgets for patient care services and/or clinic operations.

• Determines staffing needs and plans. Monitors performance of UC Health Milk Bank services. Coordinates activities with other clinics, centers, units, and/or departments in regard to executing the key priorities of the milk bank.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Nursing and seven or more years of relevant clinical experience.

• Registered Nurse in the State of California and/or licensure in relevant clinical specialty.

• Three or more years of relevant leadership experience in a milk bank

• Expert in FDA food safety and HMBANA regulations

• Strong clinic/center patient care management skills. Practice management knowledge in scheduling, customer-service methods, regulatory compliance, accreditation requirements, and / or information technology. Broad knowledge of patient population served and the requirements for the delivery of services.

• Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making.

• Strong leadership, fiscal, and operations management skills, with the ability to collaborate effectively with physicians, management, and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork, collaboration, and consistent achievement of objectives.

• Knowledge of relevant healthcare information technology and patient care workflows and processes.

• Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments.

• Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.

• Knowledge of current and emerging best practices and technologies in the clinic / center healthcare industry.

PREFERRED QUALIFICATIONS

• Advanced or Master's degree in nursing

• Clinical experience in mother/baby units with strong preference for NICU experience

• Recognized expertise in newborn nutrition and science of breast milk

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.