Clinical Care Coordinator - Urology - 135545
Job Description
#135545 Clinical Care Coordinator - Urology
Filing Deadline: Thu 6/26/2025UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 6/16/2025 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 6/26/2025. Eligible Special Selection clients should contact their Disability Counselor for assistance.
DESCRIPTION
The Clinical Care Coordinator provides support to patients on surgery-related matters for the Department of Urology, including scheduling outpatient clinic appointments, operating room procedures, related tests, and pre- and post-operative appointments. This role functions as a liaison with patients, physicians, hospitals and other departments regarding scheduling, authorization, and patient surgery preparations. Responsibilities also include identifying patient concerns and either notifying the appropriate personnel and/or making recommendations as appropriate. Additionally, this role coordinates the delivery of special equipment, supplies, and blood donations. The Clinical Care Coordinator also works with insurance companies online and via phone to secure necessary authorizations.
MINIMUM QUALIFICATIONS
Three (3) years of relevant experience
Current urology scheduling experience.
Excellent customer service skills required.
Knowledge of health insurance companies and community medical groups.
PREFERRED QUALIFICATIONS
Three (3) years of relevant experience in administrative coordination in a healthcare setting.
Experience with coordinating surgical cases with multiple physicians from other specialties and/or external locations.
Demonstrated expert level knowledge of various insurance including HMO, PPO, POS, etc.
Experience coordinating, planning, maintaining and arranging complex calendars for meetings, events, programs and appointments.
Strong experience with editing and proofreading documents, as well as writing clear, accurate correspondence, meeting minutes, and/or reports.
Excellent knowledge of English grammar, spelling, punctuation and sentence structure/formats, demonstrated skill in composing correspondence.
Prior experience in gender health programs.
Experience in one or all of the following: Urology and/or Urologic Oncology, Hematology-Oncology, Hematology/Surgical Oncology terminology.
Experience using EPIC Cadence.
Experience using FinancialLink, TravelLink, and BLINK.
Knowledge of medical/scientific terminology.
Knowledge of UC policies and procedures regarding purchasing, pay authorization, travel, and entertainment expense reimbursement.
Bilingual.
SPECIAL CONDITIONS
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $26.18 - $32.54
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Application Instructions
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