Job Description

Payroll Title:
HOSP AST 3 PD
Department:
LA JOLLA PAIN TREATMENT CNTR
Hiring Pay Scale
$32.99 / Hour
Worksite:
La Jolla
Appointment Type:
Per Diem
Appointment Percent:
20%
Union:
EX Contract
Total Openings:
1
Work Schedule:
Days, 8 Hour Shifts, Monday - Friday

#135625 Clinic Support Assistant Per Diem-MON Pain Clinic

Filing Deadline: Wed 6/25/2025

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

DESCRIPTION

Under general supervision, this position is responsible for managing authorizations, insurance verification, registration, and customer service. Key duties include ensuring proper documentation of funding, eligibility, and authorizations in EPIC; processing authorizations associated with orders; and serving as a liaison between patients, physicians, and insurance providers.

The role also involves answering multi-line calls, scheduling appointments, completing online registrations, and resolving authorization and registration issues. Additional front desk support and other related duties may be assigned as needed.

MINIMUM QUALIFICATIONS

  • Three (3) years of directly related experience in a large complex healthcare or clinic setting; or an equivalent combination of education and experience.
  • Call Center, Authorization Coordinator or Front Desk experience
  • Must be able to cover between various department locations as needed.
  • Proven organizational and project management skills, determine priorities, complete multi projects, and high level of attention to detail while working with conflicting deadlines.
  • In depth knowledge of hospital registration and insurance authorizations.
  • Knowledge of third-party payors including federal, state and private health plans.
  • Demonstrated skill working between multiple systems during calls.
  • Possess excellent customer service skills.
  • Excellent communication skills, both verbally and in writing.
  • Ability to maintain strict confidentiality and apply good judgment and discretion.

PREFERRED QUALIFICATIONS

  • EPIC, ORSOS, PCIS, and IDX experience.

SPECIAL CONDITIONS

  • Must be able to work various times and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $68,883 - $68,883 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $32.99 - $32.99

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).


If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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